Privacy

Privacy Policy

1. Commitment to Privacy

INFOQUALITY S.A. recognizes the importance of protecting the privacy and personal data of clients, users, employees, suppliers, strategic partners, and other individuals who interact with the company.

Personal data will be processed responsibly and in accordance with the applicable laws of the Republic of Ecuador.

2. Data Controller

The controller responsible for personal data collected through this website is:

INFOQUALITY S.A.
Calle Bulgaria E7-38 y Av. Diego de Almagro.
Edificio Millecento / Torre Bulgaria B-203.
Quito – Ecuador.
Email: info@infoquality.com.ec.
Tel.: +593 2 476 0214 / +593 99 835 6175.

3. Data We May Collect

Depending on how users interact with INFOQUALITY S.A., we may receive information such as:

• First and last name.
• Company or organization.
• Job title or role.
• Email address.
• Telephone number.
• Information voluntarily provided through forms or communications.
• Information related to commercial requests, inquiries, or requirements.
• Basic technical information associated with access to and operation of the website, where applicable.

INFOQUALITY S.A. will seek to collect only the information necessary for the corresponding purposes.

4. Purposes of Processing

Personal data may be used to:

• Respond to inquiries and requests for information.
• Contact individuals interested in our services and solutions.
• Prepare and manage commercial proposals.
• Coordinate meetings, demonstrations, proofs of concept, or activities related to our services.
• Maintain commercial, contractual, or professional relationships.
• Manage institutional communications.
• Comply with legal, contractual, and administrative obligations.
• Protect the security of our systems, services, and information.
• Improve our digital channels and user experience.

Where a purpose requires consent or another specific lawful basis, INFOQUALITY S.A. will apply the corresponding mechanism.

5. Information Retention

Personal data will be retained for the time necessary to fulfill the purposes for which it was collected and, subsequently, for the periods required by applicable legal, contractual, administrative, or security obligations.

Once the information is no longer necessary, it may be deleted, anonymized, or retained in accordance with applicable obligations.

6. Security and Confidentiality

INFOQUALITY S.A. applies organizational, administrative, and technological measures designed to protect information against unauthorized access, loss, alteration, improper disclosure, unavailability, or misuse.

Access to information is limited according to authorized roles, responsibilities, and business needs.

7. Suppliers and Third Parties

INFOQUALITY S.A. may use technology providers, Cloud services, SaaS platforms, communication tools, or other services necessary for its operations.

When such third parties process information under the responsibility of INFOQUALITY S.A., the company will seek to establish appropriate confidentiality, security, and data protection obligations.

8. Transfers and Technology Services

The use of certain technology services or Cloud infrastructure may involve the processing or storage of information by providers whose infrastructure is located outside Ecuador.

Where applicable, INFOQUALITY S.A. will manage such processing in accordance with applicable law and the corresponding contractual conditions.

9. Data Subject Rights

Data subjects may exercise the rights recognized by applicable Ecuadorian personal data protection law.

Requests related to personal data may be sent to info@infoquality.com.ec, providing sufficient information to identify the requester and properly address the request.

10. Cookies and Similar Technologies

The website may use cookies or similar technologies necessary for its operation, security, measurement, and improvement of the browsing experience.

When technologies requiring consent under applicable law are incorporated, the appropriate mechanisms will be enabled to inform users and manage their preferences.

11. External Links

This website may contain links to sites managed by manufacturers, partners, technology platforms, or other third parties.

Information processed directly by those sites will be subject to the privacy policies of their respective controllers.

12. Privacy Policy Updates

INFOQUALITY S.A. may update this Privacy Policy to reflect regulatory, technological, operational, or service-related changes.

The current version will be available on this website.

13. Contact

For inquiries or requests related to privacy and data protection:

INFOQUALITY S.A.
Calle Bulgaria E7-38 y Av. Diego de Almagro.
Edificio Millecento / Torre Bulgaria B-203.
Quito – Ecuador.
Email: info@infoquality.com.ec.
Tel.: +593 2 476 0214 / +593 99 835 6175.