Information Security
We protect information as a strategic asset for our clients and our organization.
Information Security
Trust Is Also Built by Protecting Information
At INFOQUALITY S.A., we understand information as a strategic asset for our clients and for our organization.
For this reason, we incorporate information security into the way we design, implement, and manage our services, projects, and technology solutions.
Our Approach
Our security model is designed to protect four fundamental principles:
Confidentiality
Information should be accessible only to authorized individuals.
Integrity
Information should remain complete, accurate, and protected against unauthorized modification.
Availability
Information and systems should be available to authorized users when required.
Traceability
Relevant activities should make it possible to identify access, modifications, and actions performed, where applicable.
Security Throughout Our Projects
We apply security criteria throughout the delivery of consulting, digital transformation, technology implementation, automation, artificial intelligence, SaaS, and Cloud services.
Depending on the nature of each project, these criteria may include access controls, environment segregation, backup protection, document management, traceability, data protection, and secure management of client deliverables and information.
Need-to-Know Access
We promote the principle of least privilege, seeking to ensure that each user has only the access necessary to perform authorized functions and activities.
We complement this approach with authentication measures, credential management, permission reviews, and additional controls where supported by the relevant platforms.
Protecting Our Clients’ Information
Employees, consultants, suppliers, strategic partners, and third parties who access information belonging to INFOQUALITY S.A. or our clients are subject to confidentiality obligations and applicable controls according to their involvement.
Confidentiality obligations remain enforceable in accordance with applicable legal and contractual requirements.
Continuity and Recovery
Our management practices include measures designed to reduce the impact of events that may affect information, systems, or services.
These measures may include identifying critical information, backup mechanisms, information recovery, contingency management, and improvement actions arising from incidents.
Personal Data Protection
Information security is integrated with our personal data protection guidelines.
The processing of personal information takes into account the nature of the data, its purpose, associated risks, and applicable legal and contractual obligations.
Incident Management
INFOQUALITY S.A. maintains guidelines for identifying, reporting, and managing events that may compromise information security.
Management activities may include identification, containment, analysis, correction, recovery, documentation, and continuous improvement.
Continuous Improvement
We review and strengthen our controls and practices in response to identified risks, technological changes, the evolution of our services, and our clients’ needs.
Our guidelines draw on internationally recognized information security practices and standards such as ISO/IEC 27001 and ISO/IEC 27002. Reference to these standards does not, by itself, imply certification under them.
Let’s Talk About Security
If you need additional information about the security practices applicable to an INFOQUALITY S.A. service, project, or solution, please contact us.
INFOQUALITY S.A.
Calle Bulgaria E7-38 y Av. Diego de Almagro.
Edificio Millecento / Torre Bulgaria B-203.
Quito – Ecuador.
Tel.: +593 2 476 0214 / +593 99 835 6175.
Email: info@infoquality.com.ec.