IMPLEMENTATION · INTERACT SUITE

We turn technology
into management capabilities

We implement Interact Suite by connecting strategy, processes, projects, risk, compliance, information and automation through a model tailored to each organization’s reality.

Explore our model →
Interact
  1. 01Assessment
  2. 02Design
  3. 03Configuration
  4. 04Implementation
  5. 05Adoption
  6. 06Evolution

OUR MODEL

From platform
to sustainable results

We do not implement software in isolation. We combine consulting, technology and hands-on support so Interact Suite becomes part of the organization’s management model, processes and real priorities.

01

WE UNDERSTAND

Assessment, maturity and scope definition

Before starting a transformation initiative or implementing technology, we analyze how the organization operates, its strategic objectives, and how prepared it is to evolve.

This assessment allows us to identify gaps, capabilities, priorities and improvement opportunities, establishing a baseline to define scope and build a realistic transformation roadmap.

We assess process management maturity

As part of the assessment, we include a maturity evaluation based on the Business Process Maturity Model (BPMM), created by Pedro Robledo in 2014, used as a methodological reference to analyze an organization’s degree of process orientation.

WE ASSESS 7 INTERRELATED PILLARS
StrategyProcessesTechnologiesPeopleGovernanceMethodsCulture

The seven pillars provide an integrated view of current capabilities and the gaps that must be addressed to advance toward higher maturity levels.

WE DETERMINE THE MATURITY LEVEL
  1. 01Initial
  2. 02Managed
  3. 03Defined
  4. 04Process Orientation
  5. 05Excellence
FROM ASSESSMENT TO ACTION

The result is not limited to a score. We use it to prioritize initiatives, define capabilities to strengthen, and structure an evolution and transformation roadmap to guide technology implementation.

Methodological reference: Business Process Maturity Model (BPMM), created by Pedro Robledo in 2014. INFOQUALITY S.A. uses this model as a methodological reference for assessing process management maturity.

02

WE DESIGN

Functional architecture and management model

We define how Interact Suite will support operations and which modules, workflows, structures, indicators, risks and controls need to be integrated.

A solution configured around the organization, not a generic platform
03

WE CONFIGURE

Technology adapted to your processes

We configure modules, organizational structures, workflows, permissions, indicators, documents and the components required to operate the defined model.

  • Interact Suite
  • Workflows
  • APIs
  • Integrations
  • Automation
04

WE IMPLEMENT

Visible results from the first use cases

We prioritize processes and use cases to deploy the solution progressively, reduce complexity and accelerate value creation.

05

WE BUILD CAPABILITIES

Implementation also happens through people

Sustainable implementation requires teams to understand the model, adopt the technology and build the autonomy to use and evolve it.

Functional trainingUse and adoption of implemented capabilities.
Knowledge transferKnowledge applied to each organization’s model, processes and configuration.
Interact AcademyAccess to Interact’s learning ecosystem and specialized content.
AdoptionSupport for users and teams as new capabilities are adopted.
IMPLEMENT → TRAIN → TRANSFER → ADOPT → EVOLVE
Explore training and experiences →
06

WE EVOLVE

A platform that grows with the organization

Implementation does not end at go-live. We support optimization, expansion and the incorporation of new capabilities.

  • Support
  • Maintenance
  • Updates
  • Continuous improvement
  • New modules
  • AI and automation

PROGRESSIVE IMPLEMENTATION

We build value
in stages

01QUICK WINSFirst results
→
02PRIORITY PROCESSESHighest-impact use cases
→
03SCALINGMore areas and capabilities
→
04INTEGRATED MANAGEMENTEnd-to-end view

OUR DIFFERENTIATOR

We integrate knowledge,
technology and execution

CONSULTINGManagement model
+
InteractEnterprise platform
+
IMPLEMENTATIONConfiguration and adoption
=
TRANSFORMATIONSustainable capabilities

THE NEXT STEP

Let’s build the first use case
for your organization

Let’s identify a priority process, project or need and assess how to implement it with Interact Suite.

Let’s talk →
Talk to us on WhatsApp